Rent-tech platforms sidestepping credit card surcharge ban with new fees and paid ‘memberships’

Online property management platforms are charging renters new fees or pushing them on to paid “memberships” to avoid processing costs associated with card payments in the wake of the ban on surcharges.

Tenants have been left confused and out of pocket as they struggle to understand the new fees and charges.

Consumer advocates have warned renters to be cautious and seek free options where available.