Privacy Policy

1. Introduction and Overview

Navvyx LLP ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your information when you access or use our website, apps, and related services (collectively, the "Services"). It also outlines your rights and choices regarding your data. By using our Services, you agree to this Policy.

2. Information We Collect

We collect information necessary for providing and improving our Services, including:

• Personal Identifiers: name, email, phone number, date of birth, gender.
• Professional Information: maritime certifications, CDC number, work history, ships served.
• Account & Technical Data: login credentials, logs, device identifiers.
• Financial Information: transaction details (we do not store card/bank details).
• User-Generated Content: posts, comments, uploads, interactive service data.

3. How We Collect Information

We collect data when you create an account, use our Services, submit content, communicate with us, or participate in activities like earning Shells. Some data is also generated automatically by analytics tools or server logs.

4. How We Use Your Information

We use your information to:

• Operate and maintain the Navvyx platform.
• Authenticate users and manage accounts.
• Process payments, transactions, and Shell rewards.
• Provide AI-assisted services like document analysis and recommendations.
• Improve performance, develop features, and enhance user experience.
• Fulfill legal and compliance obligations.

We do not sell or rent your information to third parties.

5. AI Services and Data Processing

Certain features use AI to process user-provided data. Information may be transmitted temporarily to secure external AI servers for computation. These servers do not store or use your data for training. AI outputs may not always be accurate and should not replace professional, legal, or medical advice. We also use anonymized data internally for system improvement.

6. Payments and Financial Data

Financial transactions are processed via secure third-party gateways. Navvyx LLP does not store card or bank information. We retain only transaction logs required by law. Invoices may be generated automatically.

7. Public and Private Data Visibility

Personal and professional details are private unless you choose to share them. Health and fitness data are always confidential. Public posts are visible to all users and may be analyzed for recommendations or analytics.

8. Information Sharing

We only share your information in these scenarios:

• To deliver Services (e.g., payment processors, AI computation partners).
• When required by law or authorities.
• To protect our rights or prevent fraud.

All partners are bound by confidentiality and data protection obligations.

9. Data Retention

We retain data while your account is active or as required by law. After deletion, your data is removed from active systems within a reasonable time. Backups may hold deleted data temporarily. Aggregated or anonymized data may be retained for analytics.

10. Data Security

We implement organizational and technical security measures such as encryption, restricted access, and regular audits. No online system is completely secure, but we take prompt action in case of a breach and notify users if required by law.

11. Data Location and Transfers

Our services are hosted on cloud providers like Vercel and Neon, which may store data inside or outside India. All processing complies with the Indian Digital Personal Data Protection Act (2023) and principles of the EU GDPR where applicable.

12. Your Rights and Choices

You may:

• Access, review, and update your personal information.
• Request account and data deletion.
• Withdraw consent, subject to legal requirements.

Requests can be made through your account settings or support.

13. Cookies and Analytics

Navvyx currently does not use cookies or third-party trackers. Secure analytics tools may be introduced in the future, and users will be notified before activation.

14. Age Restrictions

The platform is for users aged 18 and above. Data from minors is not knowingly collected. If discovered, such accounts are deleted promptly.

15. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated on the platform. Continued use after updates signifies acceptance.

16. Contact Information

For questions or concerns regarding this Privacy Policy, please reach out through the feedback section available in the Navvyx platform.