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Standard Operating Procedure (SOP) for the issues reported of missing, stranded, non-payment of wages, non-provisions on board ship of seafarers, to DGCOM Centre

Applicable to: Indian seafarers, shipowners, RPS
Effective Date: 11.08.2017
Superseded Circulars: None mentioned

Key Changes and Requirements

1. Centralized Database for Incidents

Indian seafarers facing issues like non-payment of wages, lack of provisions, or being stranded should be reported to DGCOM Center.

  • Reporting Details: Ship name, IMO number, port, seafarer's name, INDOS No., RPS name, shipping company.
  • DGCOM Center Contact: dscommcenter-dgs@nic.in, Phone: +91(22) 2261 4646, Address: DGCOM Center, 3rd Floor, Nau Bhawan, 10, R.K. Marg, Ballard Estate, Mumbai, Pin-400001, India.
Important Note

Seafarers are advised to take employment only through registered RPS to avoid such incidents.

Download official PDF

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