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Engineering Circular No.6 of 2018-Utilization of Centralized Port Reception Facility Portal Swachh Sagar Notice regarding Swachh Sagar Support Helpdesk
Applicable to:
All stakeholders through DGS website, All Mercantile Marine Departments, All Recognised Organisations, Indian Ports Association, Indian National Ship-owners Association (INSA), Mumbai, ICC Shipping Association (ICCSA), Mumbai
Effective Date:
30th January, 2020
Superseded Circulars:
None mentioned
Key Changes and Requirements
1. Support Helpdesk Details
The following support helpdesk is available for the Centralized Port Reception Facility Portal: Swachh Sagar.
- Online Ticket Response System: https://swachhsaagar.freshdesk.com/support/home
- 24x7 Telephone Support: Primary Number: +91 9324482430 (James D'Souza), Alternate Numbers: +91 9892582286 (Lakshmi Vedanarayanan)
- Email Support: monitored between 9:00 A.M. to 6:00 P.M. from Monday to Saturday, excluding Public Holidays, addressed at port@cmmi.co.in
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