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DOPT’s OM No.104/76/2011-AVD.I dated 8th October, 2018, read with DOPT’s OM No.104/76/2011-AVD.I dated 18.10.2013 & CVC’s Circular No.07/11/2014 dated 25.11.2014 on anonymous /pseudonymous complaints.
Applicable to:
All Ministries/Departments
Effective Date:
8th October, 2018
Superseded Circulars:
DOPT’s OM No.104/76/2011-AVD.I dated 18.10.2013 & CVC’s Circular No.07/11/2014 dated 25.11.2014
Key Changes and Requirements
1. Handling of Complaints
The guidelines regarding handling of anonymous and pseudonymous complaints have been reiterated.
- Anonymous Complaints: No action required, simply file them.
- Vague Allegations: File without verification of complainant's identity.
- Verifiable Allegations: Cognizance may be taken with competent authority's approval. Send to complainant for response.
II/4 No action on anonymous/pseudonymous complaints; file them.
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